Shipping policy

Thoughtful Home | Shipping Policy

To give our customers the best possible shipping rates while maintaining sustainable business practices, Thoughtful Home Vintage proudly ships within Canada using a tiered shipping structure:

• Small / Simple Packaging: $9 flat rate

• Housewares & Decor: $18 flat rate

• Large / Fragile / Extra Care Packaging: Calculated shipping (calculated at checkout based on your exact location and item size)

FAQ - Shipping

How tiers are assigned: The correct shipping tier is automatically applied at checkout based on the item's size and weight.

Processing/Handling Time: Orders are typically processed and packed within 2–4 business days using our 100% recycled packaging materials.

Local Pickup Option: FREE Located inside Serendipity's Closet at Goods & Co. indoor market at 251 Red River Rd, Thunder Bay, ON. Bring your confirmation email for pick up